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Reviews, Referrals & Rewards

Our team works hard to earn your business, and we’re proud of the reputation we’ve established. From online reviews to friends-and-family referrals, the truth is clear: Tonna Mechanical delivers excellence. Click on the links below to access customer testimonials, share your opinion, or learn about our Tonna Cash Referral Program.

Paul Skattum
Paul Skattum
18:11 17 Jun 19
Tonna sent out two teams to check out our A/C which was not cooling. It was discovered there was a leak which was detected and repaired.Last week we had Emily who came out to search for the leak. It took her a long time, two leak detecting devices and a tenacity what would make any detective proud. She was great. She explained so much to me, completely kept me up to date and discovered the issue. Today James, along with trainee Brad, came out to repair the A/C. They were here for nearly 4 hours doing the work. James was very thorough in explaining so much to me. I couldn't come up with any questions. James was very personable and pleasant. Brad a bit quiet but smiling and polite. They would take their shoes off on the outside stoop after being in the wet grass. James questioned me about a dark spot in the carpeting at the bottom of the steps. No they had not done that. It was there. I am very happy with the work that has been done repairing the A/C by both teams. Highly professional, very personable and made sure I had any and all questions answered. Both my wife and I are very pleased with the service from Tonna.Thank you.
Brian Boelke
Brian Boelke
16:11 06 Jun 19
Tonna installed a radon mitigation system for us yesterday. Our experience from start to finish was great. I guess it was the Mike & Mike show. Mike #1 came out and evaluated our situation and made the recommendation on how to handle it and location. Then Mike #2 came out yesterday and installed the system. He made it fit where we wanted it and did a great job. The one thing I appreciated also was he did a great job of cleaning up after he was done.
Ted Jensen
Ted Jensen
12:32 25 May 19
Mike did a great job of recommending the right HVAC equipment needed for our home and was very helpful in correcting issues we had with the new thermostat. Installation was professionally completed on time when promised. Thank you Tonna Mechanical.
Jim Walsh
Jim Walsh
18:21 20 May 19
The technician, Jamie, was prompt and friendly and explained what the problem was with my AC and explained what he was doing while fixing it. He also explained a maintenance program they have that saved me money on this repair and also for future maintenance or repairs. Tonna is a professional company that has experienced technicians that get the repairs done efficiently.
Joanne Polk
Joanne Polk
22:21 29 Apr 19
Jamie completed annual AC inspection. Professional, thorough, and courteous! Did a great job of answering my questions. I was very impressed! Thank you. Joanne
Abby Loss
Abby Loss
20:27 12 Apr 19
Had a water softener installed by Tonna. Great service. Called on a Tuesday, had an appointment on Friday to have it installed. They were right on time, efficient and very nice. Took the time to explain everything to me after it was all installed and answered my questions. Very good pricing as well. I enjoy working with them.
Kevin Podein
Kevin Podein
16:35 03 Apr 19
Emily and Corey were professional and very friendly towards myself when they got to the house. They did an awesome job replacing my water heater in a timely fashion. I would recommend both on any job. Tonna is great on the phone and in person. They really take care of what needs to get done. I will be using them in the future. -Kevin
Carl Stephenson
Carl Stephenson
20:14 29 Mar 19
Great people and a well-run organization. Top shelf products, though higher priced, inspire confidence. My new water heater is high quality and was installed properly. The whole process went smoothly.
Paul Cox
Paul Cox
20:22 22 Mar 19
Tonna was great to work with to get it scheduled on short notice. Emily and Corey did and excellent job installing. They were very efficient, made sure to take measures to keep things clean in my house. Thanks Tonna! Great job!
Brittany Kay
Brittany Kay
12:18 11 Mar 19
The technician was very personable. He was able to fix my issue very quickly. I would definitely recommend!
Cc Gaskell
Cc Gaskell
17:05 04 Mar 19
Technicians showed up on time and worked diligently to get my furnace working again on a cold, cold day after my furnace went out while we were away for the weekend.. They answered all my questions and took the time to explain exactly what they were doing and why as they diagnosed the problem. I can highly recommend them for service.
Dame Idossa
Dame Idossa
22:52 01 Mar 19
Our furnace blew out during the polar vortex and we are so happy to have contacted Tonna for help. Every single person that we dealt with was kind, professional, and absolutely fantastic to work with. They were able to quickly fit us in for a replacement and did not try to oversell us on anything. Would absolutely reach out to them in the future if we have any other issues that come up. Their hard work, honesty, and professionalism is definitely something to be commended.
Mike Ross
Mike Ross
20:58 21 Feb 19
Jamie did an excellent job of diagnosing the failure, explaining the options, and educating me on the operation of our zone heating system. This will enable me to better understand any future issues. We decided to replace the motor and damper assembly. I really appreciated his friendly manner and helpfulness. He also took care of a loose plastic tubing with zip ties while he was on site, improving the furnace/humidifier installation. Thank you.
Mark Tompkin
Mark Tompkin
03:14 06 Feb 19
Extremely helpful, informative repairmen. They demonstrated carefully how my furnace was failing without talking down to me. Very professional. My technicians were Jamey and Aaron.
Jane Bresnahan
Jane Bresnahan
13:13 01 Feb 19
Jamie was helpful, motivated and informative. Knew what the problem was immediately and called his office to see if we were still under warranty - which we were! He explained everything to me(not my area of expertise) and I actually understood what he was telling me! Jamie had been to our home abut a year ago and was equally impressive then too!Thank you Tonna and Jamie
Julie Williams
Julie Williams
20:53 30 Jan 19
Mason explained everything I needed to know about replacing my furnace. He gave me options but did not pressure me. The service team installed my furnace vey quickly and I am so appreciate as the temperature the next morning was -29. I highly recommend Tonna Heating and Cooling!
Mark Oldenburg
Mark Oldenburg
14:41 29 Jan 19
I just wanted you to know that Jeff and Jeremy finished reworking the duct work and installing an additional damper for the upstairs zone and appear to have done a very good job. I also wanted to let you know I got the rebate package from you and Cindy and it was easy to just complete the forms and get them mailed. I appreciate the cooperation, excellent response to my concerns and good work done. We'll find out over the next few cold weeks if the overall system heats the home as expected but certainly the project has me very satisfied to this point.... (a week later the work was done....) Results: To add to our satisfaction I don't know if you know that Jeff and Jeremy did an excellent job of reworking the duct work significantly improving the structure flow in the furnace room and very significantly affecting the air flow on both levels. Then the downstairs thermostat failure issue occurred again later last Tuesday, after Jeff was finished (issues not related). I called and Emily came Wednesday to diagnose and she was able to reproduce the thermostat failure in the master control unit so she replaced it. Our heating and comfort experience since those fixes has been excellent. All rooms up and down stairs are comfortable and right on the temp set. Clearly the issues were addressed. We didn't realize we were living with a flawed system installation since 1998. Thanks and share this with your boss too so he/she/they know that responsiveness, cooperation, fairness and good work did not go unnoticed.
Carl Butzer
Carl Butzer
22:31 08 Jan 19
Jamie was fantastic & got me out of a Jam!! It was the day after New Years & the main Fan/Blower/Motor had just failed causing total loss of heat in my Triplex Investment Property. Temperatures were dropping & Tenants were worried, but Jamie came over within an hour of my inquiry & successfully replaced the Blower/Motor getting the Heat back up & running for the entire Building. Jamie takes a professional approach to working with Customers & I would recommend his service & Tonna Mechanical. Sincerely, CB
Sue Schroeder
Sue Schroeder
14:52 06 Jan 19
Our boiler had a problem on a weekend. The service tech took the time to explain the possible costs before even coming out. I never had a repairman do that before. It ended up being a quick fix, not the long, costly repair he suspected. I can’t remember his name, but he was super nice & not only explained what the problem was, but showed me how to clean out the condensation drain if needed. Thanks, Tonna.
Brandon Bornhorst
Brandon Bornhorst
19:10 27 Dec 18
Technicians were very knowledgeable and friendly. Performed the work they came to do, were on time and educated me on some preventative things that should be done. Highly recommend them if you need work done and will definitely use them in the future.
Chris De Mattos
Chris De Mattos
01:51 19 Dec 18
Arron and Jamie were very helpful. They were open and honest about the services I needed and didn't need, and helped me find ways to save money on maintenance of my furnace and AC equipment.
Kayla Preboske
Kayla Preboske
21:23 05 Dec 18
Jamie walked me through everything that was happening with our furnace. I felt confident in what he was going to replace and I learned a ton! Thankful for the short wait to get someone out to our house. I would recommend his company to anyone!
KC Hinz
KC Hinz
15:48 05 Nov 18
Jamie and Aaron were fabulous. Very courteous and knowledgeable. Explained everything in simple easy to understand . My only complaint is Arron's wife is a New Endland Patriot fan. I might be a little sensitive this morning because the Patriots beat my Packers last night. I need to make it perfectly clear that this will NOT effect my calling Tonna back for more business. KC
Tammi McKinney
Tammi McKinney
00:04 03 Nov 18
Jamie was incredible, he was knowledgeable, respectful, friendly and did a great job representing his Company and their services. My dogs loved him too, bonus! I previously used Tonna to clean my air ducts and Mike was my tech and was awesome, that is why I chose them again. You will NOT be disappointed with this Company based on my experiences.
bryan christianson
bryan christianson
21:50 03 Oct 18
The technician was very helpful and detailed in describing the issue with our furnace. He also was very thorough in doing his diagnostics and testing every aspect of our furnace. Have worked multiple times with this technician from Tonna and he has always been helpful and truthful in all of his worm with us.
Lynn Lutz
Lynn Lutz
20:47 25 Sep 18
We have always used Tonna and have been impressed with their knowledge, skill and professionalism. Today I had the pleasure of meeting Emily and Cory. Thank you for sending such qualified people. Thank you too for your Comfort Care program. A company is only as good as the people out on the front lines. Emily and Cory are two of your best.
Bill Foy
Bill Foy
14:59 21 Sep 18
We have been Tonna customers for the two years we've lived in our home, with a Comfort Club membership at the "Got You Covered" level. Our benefits include a fall furnace inspection and a spring AC inspection. Tonna has also installed a humidifier for us.Today, we had our fall furnace check up. Tonna makes it very easy to schedule, and every Customer Service person I've spoken with has been friendly and helpful. Jamie, who has done our service work before, is extremely professional and capable. He checked over our whole furnace and even made a few suggestions to keep everything running well (and saving us money in the long term).One other note - Jamie provided us with a rebate form from Minnesota Energy Resources that will allow us to receive $35 for having our furnace serviced. I had no idea that program existed. So, Tonna got us checked out and gave us money for doing it! We highly recommend Tonna Mechanical for any HVAC or plumbing needs you might have. We have been extremely satisfied with their service and recommend them to all of our friends and family.Thanks Tonna! See you this spring.
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